FAQ Smart Alarms

General

I am installing a new Control-panel based alarm, why do I keep getting detector tamper alarms?

You must ensure that you are in the programming mode when mounting your detectors on the wall, otherwise the sensitive detector tamper springs will trigger the alarm even when in the ‘Alarm Off’ state.

My keypad light is constantly flashing green and I can’t use my alarm, what should I do?

You are currently in the keypad programming mode. Press the ‘disarming’ button twice to exit this mode to allow normal arming operation of your alarm.

My Keypad will not disarm the system. It arms correctly, I hear the single siren confirmation ‘beep’, but why will it not disarm to give two ‘beeps’?

Please check your keypad PIN has been correctly set, it may still be stuck at the factory preset code. Try changing to your desired code again, taking care to not leave any gaps between the stages of the PIN setting process.

The control panel displays only the date and time, so how will I know if the alarm is set?

If the alarm is set in ‘Home’ mode, the panel display will always display ‘Home’. In ‘Away’ mode, however, the ‘Alarm On’ status will disappear after 5 minutes to show only the time and date.

How many telephone numbers can be stored on the Premium alarm control panel?

A maximum of three contact numbers can be stored.

Do Yale control panels have built-in sirens?

Yes, in addition to the external siren unit you have the option of enabling or disabling the internal panel siren.

Why does my control panel ‘beep’ every 30 seconds and with the amber warning light lit?

A power fail or ‘tamper’ condition is present within the system. Check all devices are firmly screw-mounted and that the DC adaptor is connected. If necessary, try re-seating the control panel on the wall mounting back plate with the panel in programming mode.

Pet Friendly PiR's

I am installing a new Control-panel based alarm, why do I keep getting detector tamper alarms?

You must ensure that you are in the programming mode when mounting your detectors on the wall, otherwise the sensitive detector tamper springs will trigger the alarm even when in the ‘Alarm Off’ state.

My keypad light is constantly flashing green and I can’t use my alarm, what should I do?

You are currently in the keypad programming mode. Press the ‘disarming’ button twice to exit this mode to allow normal arming operation of your alarm.

My Keypad will not disarm the system. It arms correctly, I hear the single siren confirmation ‘beep’, but why will it not disarm to give two ‘beeps’?

Please check your keypad PIN has been correctly set, it may still be stuck at the factory preset code. Try changing to your desired code again, taking care to not leave any gaps between the stages of the PIN setting process.

The control panel displays only the date and time, so how will I know if the alarm is set?

If the alarm is set in ‘Home’ mode, the panel display will always display ‘Home’. In ‘Away’ mode, however, the ‘Alarm On’ status will disappear after 5 minutes to show only the time and date.

How many telephone numbers can be stored on the Premium alarm control panel?

A maximum of three contact numbers can be stored.

Do Yale control panels have built-in sirens?

Yes, in addition to the external siren unit you have the option of enabling or disabling the internal panel siren.

Why does my control panel ‘beep’ every 30 seconds and with the amber warning light lit?

A power fail or ‘tamper’ condition is present within the system. Check all devices are firmly screw-mounted and that the DC adaptor is connected. If necessary, try re-seating the control panel on the wall mounting back plate with the panel in programming mode.

Sirens

I am installing a new Control-panel based alarm, why do I keep getting detector tamper alarms?

You must ensure that you are in the programming mode when mounting your detectors on the wall, otherwise the sensitive detector tamper springs will trigger the alarm even when in the ‘Alarm Off’ state.

My keypad light is constantly flashing green and I can’t use my alarm, what should I do?

You are currently in the keypad programming mode. Press the ‘disarming’ button twice to exit this mode to allow normal arming operation of your alarm.

My Keypad will not disarm the system. It arms correctly, I hear the single siren confirmation ‘beep’, but why will it not disarm to give two ‘beeps’?

Please check your keypad PIN has been correctly set, it may still be stuck at the factory preset code. Try changing to your desired code again, taking care to not leave any gaps between the stages of the PIN setting process.

The control panel displays only the date and time, so how will I know if the alarm is set?

If the alarm is set in ‘Home’ mode, the panel display will always display ‘Home’. In ‘Away’ mode, however, the ‘Alarm On’ status will disappear after 5 minutes to show only the time and date.

How many telephone numbers can be stored on the Premium alarm control panel?

A maximum of three contact numbers can be stored.

Do Yale control panels have built-in sirens?

Yes, in addition to the external siren unit you have the option of enabling or disabling the internal panel siren.

Why does my control panel ‘beep’ every 30 seconds and with the amber warning light lit?

A power fail or ‘tamper’ condition is present within the system. Check all devices are firmly screw-mounted and that the DC adaptor is connected. If necessary, try re-seating the control panel on the wall mounting back plate with the panel in programming mode.

Control Panel and Keypad

I am installing a new Control-panel based alarm, why do I keep getting detector tamper alarms?

You must ensure that you are in the programming mode when mounting your detectors on the wall, otherwise the sensitive detector tamper springs will trigger the alarm even when in the ‘Alarm Off’ state.

My keypad light is constantly flashing green and I can’t use my alarm, what should I do?

You are currently in the keypad programming mode. Press the ‘disarming’ button twice to exit this mode to allow normal arming operation of your alarm.

My Keypad will not disarm the system. It arms correctly, I hear the single siren confirmation ‘beep’, but why will it not disarm to give two ‘beeps’?

Please check your keypad PIN has been correctly set, it may still be stuck at the factory preset code. Try changing to your desired code again, taking care to not leave any gaps between the stages of the PIN setting process.

The control panel displays only the date and time, so how will I know if the alarm is set?

If the alarm is set in ‘Home’ mode, the panel display will always display ‘Home’. In ‘Away’ mode, however, the ‘Alarm On’ status will disappear after 5 minutes to show only the time and date.

How many telephone numbers can be stored on the Premium alarm control panel?

A maximum of three contact numbers can be stored.

Do Yale control panels have built-in sirens?

Yes, in addition to the external siren unit you have the option of enabling or disabling the internal panel siren.

Why does my control panel ‘beep’ every 30 seconds and with the amber warning light lit?

A power fail or ‘tamper’ condition is present within the system. Check all devices are firmly screw-mounted and that the DC adaptor is connected. If necessary, try re-seating the control panel on the wall mounting back plate with the panel in programming mode.

PiR and DC Detectors

I am installing a new Control-panel based alarm, why do I keep getting detector tamper alarms?

You must ensure that you are in the programming mode when mounting your detectors on the wall, otherwise the sensitive detector tamper springs will trigger the alarm even when in the ‘Alarm Off’ state.

My keypad light is constantly flashing green and I can’t use my alarm, what should I do?

You are currently in the keypad programming mode. Press the ‘disarming’ button twice to exit this mode to allow normal arming operation of your alarm.

My Keypad will not disarm the system. It arms correctly, I hear the single siren confirmation ‘beep’, but why will it not disarm to give two ‘beeps’?

Please check your keypad PIN has been correctly set, it may still be stuck at the factory preset code. Try changing to your desired code again, taking care to not leave any gaps between the stages of the PIN setting process.

The control panel displays only the date and time, so how will I know if the alarm is set?

If the alarm is set in ‘Home’ mode, the panel display will always display ‘Home’. In ‘Away’ mode, however, the ‘Alarm On’ status will disappear after 5 minutes to show only the time and date.

How many telephone numbers can be stored on the Premium alarm control panel?

A maximum of three contact numbers can be stored.

Do Yale control panels have built-in sirens?

Yes, in addition to the external siren unit you have the option of enabling or disabling the internal panel siren.

Why does my control panel ‘beep’ every 30 seconds and with the amber warning light lit?

A power fail or ‘tamper’ condition is present within the system. Check all devices are firmly screw-mounted and that the DC adaptor is connected. If necessary, try re-seating the control panel on the wall mounting back plate with the panel in programming mode.

Alarms Accessories

I am installing a new Control-panel based alarm, why do I keep getting detector tamper alarms?

You must ensure that you are in the programming mode when mounting your detectors on the wall, otherwise the sensitive detector tamper springs will trigger the alarm even when in the ‘Alarm Off’ state.

My keypad light is constantly flashing green and I can’t use my alarm, what should I do?

You are currently in the keypad programming mode. Press the ‘disarming’ button twice to exit this mode to allow normal arming operation of your alarm.

My Keypad will not disarm the system. It arms correctly, I hear the single siren confirmation ‘beep’, but why will it not disarm to give two ‘beeps’?

Please check your keypad PIN has been correctly set, it may still be stuck at the factory preset code. Try changing to your desired code again, taking care to not leave any gaps between the stages of the PIN setting process.

The control panel displays only the date and time, so how will I know if the alarm is set?

If the alarm is set in ‘Home’ mode, the panel display will always display ‘Home’. In ‘Away’ mode, however, the ‘Alarm On’ status will disappear after 5 minutes to show only the time and date.

How many telephone numbers can be stored on the Premium alarm control panel?

A maximum of three contact numbers can be stored.

Do Yale control panels have built-in sirens?

Yes, in addition to the external siren unit you have the option of enabling or disabling the internal panel siren.

Why does my control panel ‘beep’ every 30 seconds and with the amber warning light lit?

A power fail or ‘tamper’ condition is present within the system. Check all devices are firmly screw-mounted and that the DC adaptor is connected. If necessary, try re-seating the control panel on the wall mounting back plate with the panel in programming mode.